FAQs

1. What printing methods does CLJ use? CLJ utilizes high-quality printing methods, including direct-to-garment (DTG) printing for apparel, dye sublimation for accessories, and digital printing for paper-based products. These methods ensure vibrant colors, sharp details, and long-lasting prints.

2. How long does it take to receive my order? Production times vary depending on the product and design complexity. Typically, orders are processed and shipped within 3-5 business days. Once shipped, delivery times may vary depending on your location and shipping method selected at checkout.

3. What is CLJ's return and exchange policy? We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us within 14 days of receiving your items, and we'll be happy to assist you with returns or exchanges. Please note that personalized and custom-made items are non-refundable unless there is a defect or error on our part.

4. Can I track my order? Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

5. How can I contact CLJ's customer support team? If you have any questions, concerns, or need assistance with your order, our friendly customer support team is here to help! You can reach us via email or through our contact form on the website. We strive to respond to all inquiries promptly and provide exceptional service to our customers.